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Frequently Asked Questions

Where are your facilities located?

Bigfoot Storage has many facilities across the central Texas region. Read on to learn more about how you can get to us from your location, or visit our facility pages to get specific directions from your location.

Bigfoot Storage, 215 N. Ohio Avenue in Graham, Texas 76450 is located near the intersection of US Highway 380 and N Ohio Avenue, just north of Rockin L Trailers and across the street from the new Georgia-Pacific warehouse.  We’re in the northeast area of Graham, Texas, so we can service Bryson, Newcastle, Loving, and even residents living around Possum Kingdom Lake.

What are your office hours?

We have different office hours for each of our locations. At our Graham, Texas location, we don’t have a traditional office, but you can call to make an appointment at any time and we’ll meet you at the facility.

What are your access hours?

We strongly believe that all of our customers should have the ability to access their rented space at anytime. All of our facilities feature extended access hours running between 6:00 a.m. and midnight, every day of the week. Now you can schedule your move at a time that works best with your planner, not ours.

 

What is climate control and do I need it?

Climate-controlled storage spaces maintain a more controlled temperature range throughout the year, ensuring that your belongings are kept safe from the harmful effects of drastic weather or humidity changes. These spaces are perfect for storing just about anything you wouldn’t normally keep in an outdoor space, like wooden furniture, clothing, documents, antiques, and books. If you have any questions about whether or not your project will require a climate-controlled space, please call our team. We’ll give you our recommendation.

How can I pay my bill?

We accept all major forms of payment, but if you want to make paying your bill easier than ever, then sign up for our online bill pay feature, allowing you to pay your rent from home. With our online bill pay option, you can pay your bill on any device from anywhere with an internet connection, even from the couch! It’s easy to use, so don’t wait to sign up.

What security measures does Bigfoot Storage feature?

We know that security is your #1 priority, so we’ve made it ours at all of our facilities. Each location features the highest level of security, including perimeter fencing, electronically gated access, individually secured units, and 24-hour video surveillance. If you have any questions or concerns, please contact a member of our management.

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